1 解决

58 浏览

• 77650023 2021-04-13

Which one of the following contains information that is passed to service transition to enable the implementation of a new service?以下哪?项包含了为实施新服务传递给服务转换的信息?

ITIL中文考试题库

1 解决

64 浏览

• 123 2021-04-13

The experiences, ideas, insights and values of individuals are examples of which level of understanding within knowledge management?个?的经验,想法,见解和价值观是知识管理中哪个层?的例??

ITIL中文考试题库

1 解决

136 浏览

• Mr.李 2021-04-13

哪项过程会进?风险分析,并定期审查所有供应商和合同?

ITIL中文考试题库

1 解决

121 浏览

• 你的小公举 2021-04-13

Which of the following BEST describes partners’ in the phrase people, processes, products and partners"? 在“?员,过程,产品和伙伴”这组词中,以下哪项是‘伙伴’的最佳描述?

ITIL中文考试题库

1 解决

28 浏览

• ToopBook 2021-04-13

Which process is responsible for dealing with complaints, comments, and general enquiries from users? 哪个过程是负责处理投诉,意见和?户的常见咨询?

ITIL中文考试题库

1 解决

72 浏览

• 🐬旭洋 2021-04-13

The consideration of value creation is a principle of which stage of the service lifecycle?考虑创造价值因素是服务?命周期哪个阶段的原则?

ITIL中文考试题库

1 解决

39 浏览

• Huang 2021-04-13

Which one of the following includes four stages called Plan, Do, Check and Act?下列哪?个包括四个阶段:计划,执?,检查和?动?

ITIL中文考试题库

1 解决

65 浏览

• MEISHAONV 2021-04-13

Which of the following BEST describes the purpose of access management?以下哪项是访问管理?的的最佳描述?

ITIL中文考试题库

1 解决

34 浏览

• 133****6912 2021-04-13

Which of the following are reasons why ITIL is successful?下列哪项是ITIL成功的原因?

ITIL中文考试题库

1 解决

108 浏览

• 李佳航 2021-04-13

Availability management is directly responsible for the availability of which of the following?可?性管理是直接负责下列哪?项的可?性?

ITIL中文考试题库

1 解决

71 浏览

• huzi0086 2021-04-13

What type of baseline captures the structure, contents and details of the infrastructure and represents a set of items that are related to each other?哪种基线概括了基础设施的结构,内容和细节,并代表有关系的?组项??

ITIL中文考试题库

1 解决

62 浏览

• 喃哥 2021-04-13

Which process is responsible for the availability, confidentiality and integrity of data?哪项过程对数据的可?性,机密性和完整性负责?

ITIL中文考试题库

1 解决

94 浏览

• 海绵宝宝 2021-04-13

What should a service always deliver to customers?服务者应始终提供给客户的是什么?

ITIL中文考试题库

1 解决

113 浏览

• 5232557 2021-04-13

Within service design, what is the key output handed over to service transition?对于服务设计,什么是移交给服务转型的关键输出?

ITIL中文考试题库

1 解决

98 浏览

• 子豪、 2021-04-13

Which of these statements about resources and capabilities is CORRECT?关于资源和能?的陈述那些是正确的?

ITIL中文考试题库

1 解决

101 浏览

• 步云☁️ 2021-04-13

Which of the following are basic concepts used in access management?下列哪项是访问管理使?的基本概念?

ITIL中文考试题库

1 解决

32 浏览

• 知与谁同 2021-04-13

What body exists to support the authorization of changes and to assist change management in the assessment and prioritization of changes?现有的什么机构可?持:变更授权及协助评估和修改优先级??的变更管理?

ITIL中文考试题库

1 解决

53 浏览

• 海绵宝宝 2021-04-13

What do customer perceptions and business outcomes help to define?客户感知和业务成果有助于确定什么?

ITIL中文考试题库

1 解决

61 浏览

• 🐬旭洋 2021-04-13

Which one of the following is the CORRECT set of steps for the continual service improvement approach?下列哪?组是持续改善服务的正确步骤?

ITIL中文考试题库

1 解决

62 浏览

• hyz860210 2021-04-13

When can a known error record be raised?何时可以提出已知错误的记录?

ITIL中文考试题库